Some examples of services available are listed below. Areas of expertise fall into multiple areas, including Design, Market Research, Product Management, and Project Management, and more. As companies and projects differ greatly, please contact us to discuss your unique user experience needs.
• User interface design, interaction design, full or partial re-designs.
• Reviews of user interface design, features, functionality, and product specifications.
• UI reviews or "UI audits" for consistency and usability, including revision recommendations; also known as heuristic evaluation or an expert review.
• Usability testing, user and task analysis, and target market specification. Can include recruiting test subjects, recording test sessions, and providing lab space with observation by the team, as needed.
• Prototype testing, alpha and beta product testing, and competitive product analysis.
• Product specification documentation, including UI design, interaction design, feature set definition, functionality descriptions, task scenarios and work flow.
• Coordinate findings and UI/usability recommendations with additional data sources, including: market research, QA reports, customer support info, and web traffic data.
• Project management of web design and development process, collaboration with engineers, marketing, and additional vendors as needed.